Communication Trainer - Hospitality Service

Hospitality Profile

Leslie Choudhury is the CEO for Leslie Choudhury International. He is a transformer of individuals and teams inspiring people to influence, self-leadership, people-leadership and moving those they come in contact with, into decisive commitments. He is Asia’s leading, leadership communication trainer and has been voted as the number 6 most influential communication guru in the world, by Gurus International.

Leslie has operationally opened 3 hotels and been involved in the re launching after refurbishment of 2 other hotels. He has been involved in both pre-opening training and training of many hotels in the Asia Pacific & Middle-East regions. Leslie has worked in every department of a hotel and has been the General Manger of a property before turning to his passion, of training people and making people/organizations better.

Leslie has the President’s/CEO’s award for running the best Sales team in in the world for Sheraton Hotels and the “EIBTM – IT & ME Personality Award for Asia & Pacific”. Choudhury was General Manager for Tour East Singapore and held simultaneously the portfolio of Group Director of Marketing for the entire group. Under his leadership Tour East won numerous awards, and was a leader in the MICE arena.

He also served as Vice-President of the National Association of Travel Agents, President of SITE Singapore, advisor to Ngee Ann Poly Business school, Adjunct lecturer for Hospitality & Tourism school for Temasek Poly, on the advisory committee to the “National Tourism Plan” for Singapore Tourism Board, Advisor for the tourism blue print for Zhuhai government, Advisory Board of Radisson Hotels Internationals, consultant to Rosenbluth International, Cendant, Marriott, Four Seasons, Banyan Tree & Sun Island Shanghai Resort Group.

Leslie is certified in, NLP, Directive Communication Psychology, Positive Psychology, and the only person in Asia certified with ‘CITE’ status as one of 55 individuals worldwide recognized for his expertise in Incentives and Motivation. Leslie Choudhury has a BBA from the University of Hawaii, USA.

Leslie has been the CEO or GM of 4 different companies in the Hospitality & Tourism arena in 4 different countries, namely in Singapore, Malaysia, Indonesia and China.

Leslie Choudhury is committed to the growth of individuals and companies. He will maximize you and your team’s encounter into a life-changing experience that will transform your team into a commanding personal and corporate effectiveness.

Key Reference list

Gili Lankanfushi Resort, Maldives, 300+ staff Branding & Re-Opening
Emirates Hotels & Resorts, Dubai (2 Hotels) Branding & Opening
I’M Hotel, Manila, Philippines – Branding with Leadership Team, 30+
Dusit Thani Worldwide Sales Force team, 150+ Branding
Dusit Thani, Manila, Philippines – 100+ Customer Service
C.A.T.O.- Trained the Cebu Association of Tour Operators - SERVICE
Emirates Holidays – Branding for Leadership team, 75 Department heads
Sun Island Resort – Shanghai, China; ¾ size of Sentosa with 2,000 plus rooms; 1,500 staff hotel, theme park, Golf course, MICE etc .
Galadari Hotel Sri Lanka: Branding Assimilation for Sales & Reservations; Front Office & F&B was previously ‘Le Meridien’, 45+ management.
Pearl of the Pacific –Boracay, Philippines; 200 rooms; 200 + staff

Batam View Beach Resort – Indonesia;“Train-the-Trainer” all dept heads
Tour East Singapore – Singapore; 175 management & staff.
Westin Tabor Center, USA: 600 rooms; Front office, F&B, Sales & Reservations, Housekeeping – Pre-Opening
Westin Stamford & Westin Plaza – Singapore; Front Office 175 staff
Calypso Plaza – GoldCoast, Australia; Front Office; Sales & Resv; Hsp
JetAir – India; 300 staff Sales & Reservation Training
Westin Peach Tree Plaza / Westin Tabor Center, USA: 1,000+ rooms Front Office Assimilation; F&B, Sales & Reservations, Housekeeping
Hyatt Hotel’s Asia Pacific Director’s Sales/Marketing/Branding Meeting.
Saigon Tourist Holdings – Vietnam’s Largest Hotel Chain; Training 42 of their GM’s in Winning Corporate Branding Culture.

Contact Information

“Leslie, when I first contacted you to customize a Program for Emirates Hotels & Resorts, I was not sure if our unique challenge could be handled by you and your team. I must say, having had both the Harbour & Green Lakes, go through your 2 weeks training , my staff and management have not stopped singing praises and I am personally pleased with not just the Impact and End Result but the forming of a culture we can now call our own. Thank You!”

Hans Hensel – Divisional Senior.

Vice President – Emirates Group

“The Corporate Culture training with Mr. Leslie Choudhury & Directive Communication International, definitely was one of the most amazing experiences in my life. Leaving the class room with a WOW feeling every single day and being able to apply everything which has been taught in the classroom is one of the greatest things ever! Leslie is one of those people who can motivate you to the extreme- if he would tell you to jump out of the window and fly; you would do- because he made you believe you CAN. He’s an amazing person and so is the training- well structured, organized, full of examples, powerful, motivating, etc

Thanks a lot for this eye-opener Leslie and Boooyaaaahhh! “

Annett Neugebauer ( Germany ),

Green Lakes Serviced Apartments (Emirates Hotels & Resorts)

“This was the best training I have ever attended, it helped me both personally and professionally. I know this training met my needs and the needs of the Emirates Holidays team, not just motivational but life-changing – beyond mere words can truly describe……Thank you Leslie & Directive Communication International.”

Jyrki Nilson,

Regional Manager Commercial Operations – Emirates Group

“In 26 years of corporate life I have never had such training ever, it was pragmatic, extremely useful, with a macro view of the colours of the brain and how it processes information and I thoroughly enjoyed it. Thank you for sharing your valuable inputs and for some real life experiences.. This will assist me in understanding my colleagues better and will work cohesively to achieve a positive result for EKH. “

Rui Sequeira,

Pricing Manager, – Emirates Holidays

“Your style of instruction and giving of ‘ messages ‘ was quite profound. Subtle but profound. You are quite a showman and know how to hold an audience captive. Furthermore you encourage participation easily. I was pleased to see my silent colleagues speaking their minds. This was by far the best Training Course I have attended. I saw colleagues develop a new understanding and a new respect for one another.”

Anthony A Mendonca,

Tours Sales Manager – Abu Dhabi & Al Ain, United Arab Emirates.

“During the Corporate Culture training he amazed me with his way of speaking and communicating with us! He is a great speaker who knows what is he talking about and who knows the ‘KNOW HOW’! He is a person who honestly enjoys life with passion and fun and at the same time he is able to make a huge positive influence on other people. I will definitely be able to use what I have learned from him in my personal and professional life! Leslie Choudhury is someone who has SOMETHING to say! If you heard him to talk once you will never forget him! Well….my only advice to get a chance to listen to him! “

Gyongyi Bottas ( Hungary ) Asst Front Office Manager

Emirates Green Lakes Service Apartment – Dubai

“Leslie’s conducted our training for our entire hotel company, and then also as follow-ups via email to keep the enthusiasm in our team going. Super ! Our Corporate Culture was put into place via his efforts. “

Glenn Nobbs, Resident Manager,

Green Lakes Serviced Apartments, The Harbour Hotel (Emirates Hotels & Resorts)

“I probably need to pinch myself to know that this is me. This Corporate Culture program has changed the way I think, the way I deal with people; I’m not impatient or stressed out like I used to be. Every situation now makes me pause to think of the appropriate way to address it. This culture program is a must. Thank you Leslie, Arthur and the entire team of Directive Communication International. “

Andre’s Leung,

HR Manager – Emirates Harbour, Hotel & Residence

“Thank you Dr. Leslie for our 2 days sessions at Dusit Thani Manila for our management staff on Engagement coaching.. they thoroughly enjoyed and were left totally inspired ! “
Cheers!

Bruno Cristol

Whilst as General Manager - Dusit Thani Hotel, Makati, Manila, Philippines, currently GM of Crowne Plaza, Changi Airport, Singapore.

“You and your team took me and my staff, who came from all different hotel brand companies and made them sing off the same page. What was done was truly remarkable. We all benefited from it. Thank You.”

Bruno Hivon

GM of then Harbor Hotel, Dubai but currently GM of Crowne Plaza, Doha, Qatar.

An astonishing man, the David Blaine of the training world and the Michael Jordan of all trainers, simply the best. What I learned best from Leslie is that you find what you seek and focus on. You will never see your true potential unless you apply what you learn. Also don’t let other people take control of your life, your life is your own and only you yourself, can change that. Thank You Leslie!

Stanley Elwynn Choi

Philippines Tourism

The Corporate Culture training was Simple but Powerful. It also describes Leslie’s and attitude which is powerful and the examples he presented makes easy understanding and implementation. Leslie is a personality that can relate to any nationality with a twist of spicy humor blended into his style. This training is a must for any new organization or any organization going through change or growth.

Gerard Rao,

Senior Product Manager, Emirates Holidays

“Believe it or not, your training is an answered prayer! We have been looking for someone who can motivate the staff from within, not through self-help but through powerful encouragements based on the Bible. Having Dr. Leslie do the job left no room for regret! His insights, style of delivery were superb! I was not bored for a single moment (even after attending 4 sessions!) Positive feedback keeps on coming! Great job Dr. Leslie it was a blessing to work with you and Cecilia.”

Chris Ann Mamaril

Asst. Training Manager - Dusit Thani, Manila.

“Leslie, I thought the sessions you did went very well and were well received by the audience. This you can see from their reactions and the feedback from individuals that you have been receiving recently face-to-face and by email. You did a very well nuanced performance throughout. The messages were few, simple, and pointed (we control our actions, we influence others, we as leaders need to continually inspire ourselves and cheer others on, use the RAC to anchor, innovate, 1st in the mind –believe-then make it happen, create great habits, many right small things consistently done right make great impact, persist.). Your stories were great: they brought out the points you were making, and resonated with the audience. Your use of the activities – to break the ice, to energize the group, and to bring across the points you were making – was very effective. The anchors you gave everyone to have a unique sense of identity and a rallying call – Booya and Ubuntu – were fantastic. All the elements coming together, the performances were powerful, impactful and effective. It has been a long time since I have seen a speaker-facilitator that I have really enjoyed, thank you for this time. Thank you for taking the time, energy and thinking to give us these three sessions.

Ignatius Chow

Group Training & Development Director - HPL Hotels & Resorts

“It was so great meeting you, and I can proudly say the session we had was one of the best training three hours of my life. Thank you for inspiring us all, and we look forward to having more courses in the coming year.

You are enthusiastic and passionate about what you do, and we, as an organization or individuals, can hugely benefit from the excellent sessions. Once again thank you so much and hope to see you soon.”

Ibrahim Alzam

Assistant Director of Revenue & E-Commerce – Gili-Lankanfushi Resort, Maldives

“Thank you for a great couple of days for us all and providing such a relevant and inspirational message into the program. You have touched the staff in many ways and left them inspired and motivated. We look forward to welcoming you back next year as our guest. I know that you will get the full effect and see Gili in a different way and we’re excited to showcase that to you. Thank you again. We are all eternally grateful.”

David Stepetic

General Manager – Gili Lankanfushi Resort, Maldives.

Contact Information

Hospitality Profile

Leslie Choudhury International Pte. Ltd.